Ordering
How do I place an order?
You can order on this website, or message us on WhatsApp at +91 88385 36343 and order straight from our catalog in the chat.
Do I need an account to order?
No. You can check out as a guest.
Which payment methods do you accept?
UPI, debit and credit cards and net banking, paid securely through Razorpay. We do not offer Cash on Delivery.
Can I order in bulk or for an event or gift?
Yes. Please message us on WhatsApp with what you need and we will help you.
Delivery
Where do you deliver, and what does it cost?
We currently deliver within Tamil Nadu and Puducherry. We deliver to selected pincodes. Enter your pincode on any product page, or at checkout, to check whether we deliver to you. Delivery charge is ₹50.00 per order.
How long does delivery take?
We dispatch within 1 to 3 working days. After that, delivery usually takes 2 to 4 working days. See our Shipping Policy for details.
How can I track my order?
Use our Track Order page with your order number and phone number. We also send you updates on WhatsApp.
Can I change my delivery address after ordering?
If the order has not been dispatched yet, message us on WhatsApp quickly with your order number and the new address and we will update it.
Cancellations and refunds
Can I cancel my order?
Yes, before it is dispatched. Message us with your order number. Once it has been dispatched it cannot be cancelled.
What if my product arrives damaged or wrong?
Contact us within 48 hours of delivery with photos of the product and packaging, and we will send a replacement or refund. Full details are in our Refund & Cancellation Policy.
Can I return a product I did not like?
Because these are food items, we cannot accept returns of opened products or returns for a change of mind. If you have any concern about a product, please talk to us and we will do our best to help.
Our products
How should I store the products?
Keep them in a cool, dry place in a clean, airtight container, away from moisture and direct sunlight. Please check the best-before information printed on the pack.
I have a food allergy. Can I check the ingredients first?
Yes. The ingredients are printed on each pack, and you can message us before ordering and we will tell you what a product contains.
Still need help?
Phone / WhatsApp: +91 88385 36343, or use our Contact page.